February 2008

Kiosk accelerates the self-service experience

DAYTON, OH – NCR Corporation (NYSE: NCR) has launched its newest point-of-decision kiosk. The NCR SelfServ 60™ is designed to enrich the consumer self-service experience and help companies transform their business with faster, more compelling self-service solutions.

The new NCR kiosk helps businesses build customer loyalty by extending their brand with customizable design options. It is designed to draw more consumers to self-service by offering engaging transactions with greater speed, richer multimedia content and advanced graphics. And it is designed to deliver maximum availability to businesses – a critical component of a successful self-service strategy – with leading-edge remote diagnostic capabilities.

According to the “2008 NCR Self-Service Consumer Survey” conducted by Buzzback Market Research, 86 percent of Canadian and U.S. consumers surveyed say they are more likely to do business with a company that offers the flexibility to interact using self-service. And 66 percent of consumers surveyed say the availability of self-service technologies creates a more positive perception of the deployer’s brand.

The NCR SelfServ 60 is customizable to help enhance a business’s brand. Deployers can choose from a number of configuration and design options such as brand colour and logos. Multiple mounting options allow businesses to deploy their kiosk solution to fit the needs of their customers and their environment.

The NCR SelfServ 60 is the first self-service kiosk on the market to integrate powerful Intel® vPro™ technology, including the next-generation Intel® Core™2 Duo processor and Mobile Intel® GM45 Express chipset. With these technologies, the kiosk can run more advanced, engaging self-service applications. This creates an enhanced experience for consumers and the opportunity for companies to offer increasingly complex transactions.